Cryptanthus Bivittatus / Pink Starlight

Crassula ‘Tom Thumb’

₹249 Original price was: ₹249.₹129Current price is: ₹129.

Yellow Sedum Adolphii Cluster

₹129 Original price was: ₹129.₹69Current price is: ₹69.

₹199 Original price was: ₹199.₹99Current price is: ₹99.

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  Cryptanthus Bivittatus / Pink Starlight

  ₹199 Original price was: ₹199.₹99Current price is: ₹99.

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•  Delivery & Return

  Delivery

  We offer delivery across India, and delivery times will vary depending on your location.

  • Delivery Timeframes: We aim to deliver orders within 5-10 business days from the order date. However, this timeframe is not guaranteed and may vary due to unforeseen circumstances.
  • Shipping Costs: Delivery fees will be calculated and displayed at checkout.
  • Delays: We are not responsible for delays caused by courier companies, natural disasters, or other external factors beyond our control.

  1. Refund Eligibility

  To be eligible for a refund, please ensure the following conditions are met:

  • Unboxing Video: You must record a clear unboxing video within 1 day of receiving your plants. The video should show the condition of the affected plants upon arrival.
  • Video Submission: Submit the unboxing video to our customer support team via email at succulenthubindia@gmila.com within the 1-day period.
  • Original Packaging: The plants must still be in their original packaging in the video to verify the condition upon arrival.

  2. Non-Eligible Returns

  Refunds or exchanges will not be granted under the following circumstances:

  • Plants that have been repotted or removed from the original packaging.
  • Issues raised beyond the 1-day period after delivery.
  • Lack of an unboxing video or failure to submit the video within the required timeframe.

  3. Process for Refunds

  Once the unboxing video is received and reviewed:

  • If the plants are found to be damaged or defective due to delivery issues, we will approve your refund or offer a replacement.
  • Refunds will be processed within 5-10 business days after approval, and a credit will automatically be applied to your original method of payment.

  4. Damaged or Defective Items

  For damaged or defective plants that meet the eligibility criteria:

  • You may request either a replacement or a full refund.
  • We may request further details to verify the condition of the plants.

  5. Exchanges

  If you’d like to exchange the damaged plants for a replacement, this must also be requested within 1 day of delivery, and the unboxing video requirement applies.

  6. Late or Missing Refunds

  If you haven’t received a refund within the designated period:

  • Please check your bank or credit card statement again.
  • Contact your bank or card issuer as processing times may vary.

  If you’ve done this and still have not received your refund, please contact us at succulenthubindia@gmail.com
•  Ask a Question
  

  Cryptanthus Bivittatus / Pink Starlight

  ₹199 Original price was: ₹199.₹99Current price is: ₹99.

  Ask a Question

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